Der Service besteht seit und gehört zur Peer Heinlein Support GmbH, die auf viel Erfahrung in diesem Bereich zurückgreifen kann. Für 1€. Das soll auch zwischen ProtonMail-Nutzern und Nutzern anderer Dienste funktionieren. Der Dienst soll in einigen Monaten die Testphase verlassen. Lavaboom. ProtonMail wird bei den anonymen E-Mail Betreibern immer mal wieder genannt. Nicht zuletzt werben die Anbieter damit auf ihrer Homepage.
Schlüssel auf dem Server der Firma: bequem, aber gefährlichProtonMail Test - Wie verhält es sich aktuell mit der Sicherheit und der Kompatibilität des Email-Verschlüsselungsdienst mit anderen. In unserem ProtonMail Test erfährst du alles über verschlüsselte E-Mails mit Proton Mail deutsch: ProtonMail Kosten, ProtonMail Alternativen. ProtonMail wird bei den anonymen E-Mail Betreibern immer mal wieder genannt. Nicht zuletzt werben die Anbieter damit auf ihrer Homepage.
Verschlüsselte Kommunikation und E-Mails verschlüsselt senden klingt erst mal kompliziert. Muss es aber gar nicht sein, wie unsere ProtonMail Erfahrungen zeigen.
Denn die Nutzerfläche ist übersichtlich, schnörkellos und lässt keine Funktionen vermissen, die du von anderen Anbietern gewohnt bist.
Du kannst Ordner und Kategorien anlegen sowie dein persönliches Layout auswählen. In den Einstellungen findest du einige Möglichkeiten dazu.
Dort kannst du auch dein eigenes Design einspielen, wenn du möchtest. ProtonMail arbeitet mit Ende-zu-Ende-Verschlüsselung.
Der Empfänger erhält dann nur einen Link, mit dem er zu einer Anmeldemaske kommt. Dort muss er den persönlichen Schlüssel eingeben.
Dabei handelt es sich um das von dir vergebene Passwort. Stimmt das Passwort, öffnet sich dein E-Mail. Wenn du möchtest, kannst du eine Hilfestellung zum Passwort eingeben.
Selbst ProtonMail hat keinen Zugriff. Once you sign into ProtonMail, you can stay with the free plan indefinitely, or you can upgrade to one of the paid plans.
As is common with most secure email services, the paid plans offer more storage and additional features over the free plan. Before we go further, look carefully at the top-left of the preceding image.
The three icons that appear there if you have a paid account and are using the beta version of ProtonMail you to switch between different sections of ProtonMail.
With Column View, you get all the usual folders in the left-most pane, with the ability to add any custom ones you wish. In the center is the message list, with the body of the selected message displayed in the right-most pane.
You can customize the layout of your ProtonMail inbox by clicking the Settings icon, then selecting Appearance in the left-hand column of the Settings window.
Exactly what you can do here will of course depend on which ProtonMail plan you subscribe to. You compose ProtonMail messages in a pop-up composition window with a good set of HTML formatting options, including inline images.
Once you get used to the layout, the composition window makes including things like Attachments, an Expiration time , a Read Receipt Request , and Encryption fast and easy.
You can adjust the size of the composition window in Settings. There are a few keyboard shortcuts that help with composing messages.
The recipient will need to know the shared password you are using, so that will need to be arranged outside the system. These encrypted messages automatically expire in 28 days but you can set a shorter date if you wish.
The recipient will see something like the following in their Inbox. If they enter the correct password and click the View Secure Message button, they will be able to see the message you sent them.
This system seems to work very well, as long as you can share the password outside the ProtonMail system to get the process started.
ProtonMail has a very limited ability to search your messages. Happiness did not last very long I was very happy with protonmail plus, paying per month.
Hi, we're sorry to hear this. Could you please tell us where you tried to contact our support team? If you've already done that, please give us your ticket number so we can check what the hold up is.
If you haven't, please do so, and a customer support agent will get back to you soon. The Plus plan does allow you to set your custom domain to be used with ProtonMail to create a truly personalized secure email experience.
We hope this addresses both your questions. We would really appreciate it if you could reconsider your rating once you get in touch with our customer support team.
Thank you in advance. Fantastic experience Recently I had an issue signing in to my account. We're happy to hear of your positive experience with our customer support team!
Great Great! Hi, thank you for recommending us. We appreciate your support! Customer support is terrible Customer support is terrible. Hi Nicki, we're sorry to hear that.
Can you please send us your ticket number so we can check internally and assist you with this issue? Update: Thank you for sending us your ticket number.
Our team has reached out to you, and will help you resolve the issue soon. We would really appreciate it if you could reconsider your rating once your issue is resolved!
Total satisfaction Very simple: It is: - safe; - strong; - intuitive and simple to use; Regarding the support, it is: - reactive; - personalized; - fast; - friendly.
Hi, we're happy to hear that. Thank you for your feedback, and for your 5-star review! Amazing service Amazing service.
Surely I could get better service. I believe, if I remember correctly, it was only about an hour later I had the discount code in hand and was ready to get it set up.
Of course the email that I wanted to use was not registering. So I created a second and that ended up taking. I asked for them to transfer the credits from the second email to the one I wanted and shut down the second.
This they did with no problem and within, I would say, four hours, I had a fully functioning email. Yes, it took a while to get my email set up and yes, it was looking desperate because I had to be online with my NPO.
Before I made the final payment, I reached out to Tutanota. It was after three days I heard back from them.
They had my paperwork and said it did not qualify for any NPO status. As I said, this was not true as I use the same documents to set up bank accounts, tax exempt accounts, now email accounts, etc.
I appealed. To date I have not heard back. But how much down time do I have to face? How much struggle do I have to go through to get help?
I have kept a backup email with Tutanota. I will say that. Issues: With ProtonMail, I will say the three times I have had issues, they have been quick to get me back up and running.
And if I am truly honest, It was my fault on the issues. With Tutanota, I downloaded the mobile app off F-Droid and their email client.
On my desktop, the email client at least once a day would log me out of all my accounts so I would have to go back in and reset it all up.
And at least three times a week, it would self delete off my system completely where I would have to go and redownload the whole program and start over.
When I would have it and it worked, it worked good. Not great but good. The issue was that it would run into not being able to connect with the server and finally I just got tired of trying and started to use my mobile app.
That lasted a little while but it kept logging me out I do not remember my passwords as I have them written down and eventually it would not connect to a server for three or four days.
At this point, I had enough. With no response and no help from them, I cut and ran. I did not get the service that I needed even though they knew I wanted to go paid.
Yes, I have downloaded the app from the APK files but no notifications. I have, however, learned to deal with it and moved on.
The installation and running of the VPN on the app is good but I have to be careful that I find the faster server as sometimes it slows my phone down.
But those are minor issues. I have never been kicked off my app except for when I update or do something. I have always had a fast response because of what is going on now with this virus they have slowed down but that is something I do have an understanding about.
They have always given me top notch care. Here recently they have given me 10 extra GB of storage free and I do have access to their calendar not super polished but coming.
I have always been able to connect to a server. I can live with that. I think I had that happen once so far. Security: I get that ProtonMail is bigger and is therefore the bigger target.
But I have a friend who not only hacks companies and websites he is a white hacker, I guess and is paid to find weaknesses but he does IT security for a living.
He looked at both. I did make a quote of what he had to say and I will try to restate it by memory. His biggest issue is that they are doing their own handmade security.
The risk he saw was that if it was not implemented correctly it was more dangerous than not. The reason being is because there is a false sense of security.
He said the protocols that Proton is using is pretty standard and is getting stronger or whatever it is for the keys.
Proton had those. Now, I know Tutanota has included that but it took a while. He liked the Forward Secrecy and the other things I can add to my account to keep it secure.
He also said the downtime is a hard thing to get over. Which I have also documented and agree. But that was getting too much.
Lastly, about security, I asked about the Quantuum computer and Proton Mail said they are building a system to counter that.
Many if not all companies are jumping and getting that set up. Tutanota, while they may be ahead since they roll their own security still has to overcome the other issues I documented and that they are part of the 14 eyes.
MLAT is something I do wish to comment on as well. They said to date they have never had an MLAT request. Hence I said, the only way to be totally private and secure online is to act as though online is a postcard.
In regards to your other comments, that is what I meant. I am not ready to become a ProtonOnly everything just yet but the more I have dealt with them, the more I like what they have and what they do.
I do know the issues raised here in the article. They do have support centers in America and else where. But when you are growing as big as you are, you are bound to open more support areas.
That is just natural. Everything is still under Swiss laws. As an NPO, I send maybe two emails encrypted which contain sensitive things.
Do I wish I could get them all to switch over? But until then, that is what I am dealing with. I like how I can use my email as a regular email if need be.
I know what you are saying for simplicity. But I again argue, How can I send an email or receive it to those I need to when I cannot even log in?
All of the simplicity and security does me nothing when I cannot even log in to compose a message in the first place. As far as talking about employees, I get that they are smaller.
I get that they are just a local group. I commend them for that. If you are small, stay in the office. Do the job you are championing and get the systems online and working.
As far as being a paid member, I was trying. I sent them the documentation. They still rejected and treated my inquiries like dirt.
Sorry, it is the same thing you and I discussed with CTemplar. It is almost as if they had an entitlement to being paid.
There are other companies out there. Now, going to spam. My one email was covered, at least five times a week, with spam emails.
Try as they did, Tutanota could not stop them. I did everything they asked and I had to close down that email just to stop the spamming.
With ProtonMail, I had one spam. I sent it in and I have not seen anything since. Can they get hit as well? To me this is not a big deal.
Just please take care of the issue when I send it in. With Protonmail, I do have five aliases each with their own email. It goes back to one inbox. I can respond with any of the five without a problem which is nice since I can then respond either as the IT of my NPO, or one of the leaders of my NPO or as someone who is just a regular guy.
I tried. I really did. I gave them time and excuses just to keep the emails going. Upon that discovery, I closed down all but one.
That is my back up if I need it. As I said, Tutanota holds a very special place here. If they have earned that trust and reputation, I am not going to try and just throw them under the bus.
However, they are not the only operation in town. For me and my NPO, they did not fit and work. It was a fight from the start and a fight to the end.
You are right. Maybe I need to step back before posting. Problem is, especially right now, I am going full bore on the NPO. I lost my mentor and helper to cancer and the weight has fallen on me and to a lesser extent another guy.
I am getting into a rythem and flow so it is not as bad as it was when this first happened but because of that, I do not necessarily have time to sit back and write.
I took more time than I probably should have to compose this, so please let me finish with a statement. It is not against you, Sven or anyone else on the site.
You can also Tweet to us: twitter. Select your deal now. Toggle navigation. The ProtonMail mobile apps are now available worldwide.
End-to-End Encryption Automatic Email Security We use end-to-end encryption and zero access encryption to secure emails. Es gibt noch eine weitere Sicherheitsfunktion, die sich Secure Core nennt.
Sie leitet Deinen Datenverkehr automatisch durch verschiedene Server, die sich in Ländern mit starken Datenschutz befinden , bevor sie ihr Ziel erreichen.
Dazu gehören auch die Schweiz, Island und Schweden. Die Funktion ist eine zusätzliche Schutzschicht und eine sehr starke.
Der Anbieter hat einen starken Fokus auf Anonymität für sein Anwender. Die Datenschutzrichtlinie ist sehr transparent und verständlich.
Der Anbieter muss keine Informationen zu den Verbindungen speichern. Es gibt mehrere Standorte in der Nähe von China, inklusive Hongkong.
Die Geschwindigkeiten dort sind in Ordnung. Allerdings werden manche Serverstandorte möglicherweise gesperrt.
Willst Du langes Ausprobieren vermeiden, kannst Du dem Kundenservice eine E-Mail schreiben und eine Liste mit empfohlenen Servern beantragen , die in China funktionieren.
Bei allen Paketen gibt es sowohl monatliche als auch jährliche Abonnements. Für jährliches Abos bekommst Du einen kleinen Rabatt. Das hilft dabei, das für Dich optimale Paket zu finden.
Hier ist eine Übersicht mit den verschiedenen Funktionen, die bei jeder Stufe angeboten werden :. Es gibt keine Testversionen für die kostenpflichtigen Pakete, aber ein komplett kostenfreies Angebot.
Wir haben sie ausprobiert und der Anbieter hält sich dran. Die kostenfreien Pakete gestatten nur ein Gerät. Das Basic-Paket erlaubt bis zu zwei Geräte gleichzeitig.
Bei Plus sind es fünf und bei Visionary zehn simultane Geräte. Wir haben beim Kundeservice eine Frage eingereicht und es dauerte zirka 24 Stunden, bis wir eine Antwort bekamen.
Für Kundenservice via E-Mail ist das ziemlich normal. Mit der Qualität der Antwort waren wir zufrieden.