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A purchaser or potential purchaser of our business or otherwise in the event of a merger, acquisition, re-organisation or similar event.
A third party company that may take over your contract so that you can continue with your contract. Third party insurance and services providers.
Credit reference, identity authentication and fraud prevention agencies to help us make credit decisions and fraud prevention checks they may also share information about you with us.
The police, fraud prevention and identity authentication entities, other law enforcement agencies, government and tax authorities in the United Kingdom or abroad in order to detect, investigate and prevent crime please note that fraud prevention agencies may also enable law enforcement agencies to access and use your information to detect, investigate and prevent crime.
The courts in the United Kingdom or abroad as necessary to comply with a legal requirement, for the administration of justice, to protect vital interests and to protect the security or integrity of our business operations.
How long we keep your information If we collect your information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under applicable laws.
The only exceptions to the periods mentioned above are where: The law requires us to hold your personal information for a longer period, or delete it sooner; Where you have raised a complaint or concern regarding a product or service offered by us, in which case we will retain your information for a period of 7 years following the date of that complaint or query for the purposes of bringing or defending any legal claims; You exercise your right to have the information erased where it applies and we do not need to hold it in connection with any of the reasons permitted or requirement under the law; or In limited cases, the law permits us to keep your information indefinitely provided we put certain protections in place.
If you change your details or you discover that any of the other information that we hold is inaccurate or out of date, please let us know. To object to processing of your information provided we do not have any continuing lawful reason to continue to use and process the information.
Except for the purposes for which we are sure we can continue to process your information, we will temporarily stop processing your information in line with your objection until we have investigated the matter.
If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes.
Otherwise, we will provide you with our justification as to why we need to continue using your data. When we do rely on our legitimate interests to use your personal information for direct marketing, we will always comply with your right to object.
If you would like to do so, please contact us at the details at the end of this policy. To withdraw your consent at any time where we rely on it to process your information.
If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can do so using the unsubscribe tool in the communications or by contacting us using the details at the end of this policy.
If you withdraw your consent, our use of your information before you withdraw is still lawful. To restrict processing of your information where you believe it is unlawful for us to do so, provided we do not have any continuing lawful reason to continue to use and process that information; To have your information erased from our systems by contacting us using the details at the end of this policy, provided we do not have any continuing lawful reason to continue to use and process that information.
To request access to your information and information about how we process it by contacting us using the details at the end of this policy.
We may not provide you with a copy of your information if this concerns other individuals or we have another lawful reason to withhold that information.
Where we rely on your consent as the legal basis for processing your information or need to process it in connection with your contract, you may ask us to provide you with a copy of that information in a structured data file.
In certain circumstances, to contest a decision made about you based on automated decision making, including profiling. Security We are committed to ensuring that your information is secure.
This policy was last updated on 6 th November Contacting us by phone: You can call our team on Contacting us by email: dataprotectionofficer-uk rcibanque.
Contacting us by secure message: When you are logged in to online banking you can send a secure message to contact us. Savings Accounts Our savings accounts offer something for everyone; whether you're looking for ease, a great rate or just something different, you'll find ou Welcome to our blog Here, we'll share our ideas, thoughts and insights with you and reflect on the savings and banking markets.
Calculate the interest on your savings Enter an amount into the calculator and read more about what interest your savings could earn you over the lifetime of our different savings Your online security.
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